#016

December 20, 2025:- Analytics Deepening, UI Customization & System Monitoring

Purpose

To extend platform transparency and user control through analytics expansion, basic UI personalization, and improved backend observability as part of ongoing infrastructure maturity.

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Key Highlights

📊 Match Analytics & Visual Drilldowns

• Player dashboards now show per-match stats including: • Opponent ELO • Stake size • Time-to-move metrics

• Win/loss streak visualization added via Sparkline graph.

• “Did Not Finish” (DNF) rate now tracked and surfaced.

🎨 UI Customization Layer (Alpha)

• Theme toggle (light/dark mode) now persists across sessions via local Storage.

• Sound effects control added to settings menu with real-time preview.

• All UI states now reference centralized configuration layer to support future theming.

📈 Backend Monitoring Enhancements

• Live system dashboard now tracks: • CPU & memory load • Match queue depth • Flagging frequency (bot, DNF, replay anomalies)

• Admin alerting refined for replay mismatches and error spikes.

🧩 Ticket Escalation Workflow Drafted

• Helpdesk now auto-queues unresolved disputes into manual moderation review.

• Internal tags categorize issue types: timeout, replay hash mismatch, trust appeal, etc.

• Discord alerting integration expanded for unresolved tickets >48h.

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Why It Matters

• Deeper analytics improve player retention and perceived transparency.

• Light UI customization increases accessibility and user comfort across devices.

• Operational telemetry ensures reliability as load increases.

• Helpdesk process scalability ensures disputes don’t block gameplay or moderation fairness.

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Open Issues

• Sound toggle occasionally resets after logout on iOS Safari.

• Match analytics delayed for replays over 25 moves during peak load (caching needed).

• Dashboard not yet responsive for narrow-width mobile screens.

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Fixed

• Theme switching no longer causes full-page reload.

• Flagged match alerts now categorized correctly in moderation logs.

• Replay mismatch emails now include match ID and user context.

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Next Steps

• Add replay-linked analytics for move count, turn duration averages, and flag correlation.

• Begin A/B testing alternate dashboard layouts for mobile.

• Build escalation viewer for tickets with linked match replays and flag logs.

• Begin visual indicator prototyping for player trust level (non-public beta).